Contact Us
We're always happy to hear from you. If you have an enquiry, you may find the answer to your questions on our Frequently Asked Questions page.
If, for whatever reason, you can't find the answer to your question please don't hesitate to reach out for the following:
- For media and press enquiries: press@heraclothing.com
- For general enquiries: info@heraclothing.com
- For all returns enquiries: returns@heraclothing.com
- For customer service enquiries: customerservice@heraclothing.com
Be sure to include as much information as possible e.g. order number (#UK123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.
Please note that our office hours are 9:00am - 5:30pm, Monday - Friday, excluding bank holidays. We aim to respond to all enquiries within 48 hours. Any enquiries received over the weekends will be responded to on the next working day.
Please get in touch through only one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.