Get in touch:

• For media and press enquiries: press@heraclothing.com 
• For general enquiries: info@heraclothing.com 
• For all returns enquiries: returns@heraclothing.com 
• For customer service enquiries: customerservice@heraclothing.com 
• Be sure to INCLUDE AS MUCH INFORMATION AS POSSIBLE e.g. order number (#UK123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.
• We are currently working through a backlog of a significant amount of customer service enquiries. Please bear with us while our new teams work through this process.

Please note that our office hours are 9-5pm, Monday - Friday, excluding bank holidays. We aim to respond to all enquiries within 48 hours. Any enquiries received over the weekends will be responded to on the next working day.

Please get in touch through ONLY ONE method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.